Privacy Policy

Welcome to Legiano, your destination for online casino entertainment. Legiano protects your privacy and the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with us. We provide a clear, comprehensive overview of our data practices. By accessing or using Legiano's services, you agree to the terms of this Privacy Policy. Please read it carefully.

We collect various types of information to provide and improve our services:

• Personal Identifiable Information (PII): This includes data you provide directly when you register an account, make deposits, or withdraw funds. Examples include your full name, date of birth, email address, postal address, phone number, and payment details (e.g., credit card information, bank account details). We also collect identification documents (e.g., passport, driving licence) for verification, in compliance with our regulatory obligations.
• Transaction Data: Details about your betting activity, deposits, withdrawals, and other transactions conducted through your Legiano account.
• Technical Data: Information about your device and how you interact with our website. This may include your IP address, browser type and version, operating system, device identifiers, time zone setting, and other technical data collected through cookies and similar technologies.
• Usage Data: Information about how you use our website and services, such as pages visited, features used, and the duration of your sessions.
• Communication Data: Records of your communications with us, including emails, chat transcripts, and phone calls, for customer support, training, and quality assurance.
• Publicly Available Information: In some cases, we may collect information about you from publicly available sources to verify your identity or for fraud prevention.

We use the information we collect for several purposes, all to provide you with a secure, enjoyable, and compliant gaming experience at Legiano:

• To Provide and Manage Our Services: This includes creating and managing your account, processing your transactions, and allowing you to participate in games.
• To Personalise Your Experience: We use your data to tailor our services, promotions, and content to your preferences.
• For Security and Fraud Prevention: We detect and prevent fraudulent activities, money laundering, and other illegal acts. Your information helps us maintain the integrity of our platform.
• To Comply with Legal and Regulatory Obligations: As a licensed online casino, Legiano is subject to strict regulatory requirements, including identity verification (KYC), responsible gambling measures, and anti-money laundering (AML) protocols.
• For Customer Support: To respond to your inquiries, resolve issues, and provide assistance when you contact our support team.
• For Marketing and Promotions: With your consent, we may send you information about promotions, bonuses, and new games offered by Legiano. You can opt out of these communications at any time.
• For Internal Analytics and Improvement: To understand how our services are used, identify areas for improvement, and develop new features.

Under data protection laws, we must have a legal basis to process your personal data. Our legal bases include:

• Contractual Necessity: Processing is necessary for the performance of a contract with you, such as providing you with gaming services and managing your account.
• Legal Obligation: Processing is necessary to comply with a legal or regulatory obligation to which Legiano is subject, such as anti-money laundering laws and licensing requirements.
• Legitimate Interests: Processing is necessary for our legitimate interests, provided these do not override your fundamental rights and freedoms. This includes fraud prevention, network and information security, and improving our services.
• Consent: In specific situations, we may ask for your explicit consent to process your data, for example, for sending you marketing communications. You have the right to withdraw your consent at any time.

We may share your personal information with third parties in the following circumstances:

• Service Providers: We work with trusted third-party service providers who assist us in operating our business, such as payment processors, IT support, identity verification services, and marketing partners. These providers are contractually bound to protect your data and only use it for the purposes specified by Legiano.
• Regulatory Bodies and Law Enforcement: We will disclose your information when required by law or regulation, or in response to valid requests from government authorities, courts, or law enforcement agencies.
• Group Companies: We may share your data with other entities within our corporate group for internal administrative purposes, service delivery, or to offer you integrated services.
• Fraud Prevention Agencies: To prevent fraud and money laundering, we may share your data with specialist agencies.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

We will never sell your personal data to third parties for their independent marketing purposes.

Legiano employs robust technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. We use industry-standard encryption technologies (e.g., SSL) for data transmission, secure servers, firewalls, and strict access controls. Our employees are trained on data protection best practices and are bound by confidentiality obligations. While we protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Under applicable data protection laws, you have several rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
• Right to Erasure (Right to Be Forgotten): You can request the deletion of your personal data under certain circumstances (e.g., if the data is no longer necessary for the purposes for which it was collected).
• Right to Restriction of Processing: You can request that we restrict the processing of your data in specific situations.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• Right to Object: You can object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Withdraw Consent: Where we rely on your consent for processing, you have the right to withdraw that consent at any time.
• Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection supervisory authority if you believe your rights have been violated.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

Legiano uses cookies and similar tracking technologies to enhance your browsing experience, analyse site usage, and support our marketing efforts. Cookies are small text files stored on your device that help us remember your preferences, understand how you interact with our site, and improve our services. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the Legiano website.

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. This typically means keeping your data for the duration of your active account with Legiano and for a further period as required by our licensing authority and applicable laws (e.g., anti-money laundering regulations). When your data is no longer needed, we will securely delete or anonymise it.

As Legiano operates globally, your personal data may be transferred to, and stored in, countries outside of your own jurisdiction, including countries outside the European Economic Area (EEA) which may not offer the same level of data protection. When such transfers occur, we take appropriate safeguards to ensure that your personal data receives an adequate level of protection, such as relying on standard contractual clauses approved by the European Commission or other legally recognised mechanisms.

Legiano's services are not intended for individuals under the legal gambling age in their jurisdiction, which is typically 18 years old. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete that information as quickly as possible. If you believe we might have any information from or about a child, please contact us.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. Any changes will be posted on this page, and we will update the "Last Updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Significant changes will be communicated to you directly, for example, via email or through prominent notices on our website.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

Email: [email protected]

We address your inquiries promptly and transparently.